At kickoff Fits now
Project Role Readiness
Prepares SMEs, the project team, managers and sponsors for the roles they’ll play in the change, before design sessions with your SI begin.
Learn more →
Change management for mid-market go‑lives
Your people will be trained.
Will they be ready?
Your SI gets the system live. I make sure your people can run the operation on day one, whether it’s an ERP, CRM or HR go-live or a merger integration.
- System-agnosticReadiness across ERP, CRM and HR systems and integrations
- One accountable leadAssociates create communications and training under my direction
- Certified Prosci CCP and CMCP
- WBENC certifiedHelps clients and SI partners meet supplier diversity goals
The gap
Most go-live plans treat people readiness as a training line item.
Training tells you who attended. It doesn't tell you who can do the job on day one.
Status reports track scope, schedule and budget. None of them tell you whether operations is ready.
The SI knows the system. I know your people.
- 2007
- The year my training and readiness work began, inside ERP, CRM and HR programs
- 11
- Industries served, including insurance, manufacturing, automotive and pharmaceuticals
- 4
- Weeks or less from start to readiness findings
- 3
- Phases, each scoped and approved before it starts
What we offer
Where you are decides where to start.
From design through adoption Fits now
OCM Leadership
One accountable senior lead for the people side, from the first design session through adoption. Three phases, each scoped and approved before it starts.
Learn more →90 days or less to go-liveFits now
Readiness Assessment
A 3–4 week diagnostic 90 days or less before go-live. Know, with evidence, whether people will be able to do the job on day one. Make a go/no-go call you can defend.
Learn more →Who this is for
Mid-market companies with a go-live date
I work on programs big enough to need a dedicated change lead, reporting directly to the executive who owns the date.
Find your situation →- Company size
- $100M–$1B in revenue. 500–5,000 employees, with 250+ affected by the go-live.
- Industries
- Deepest experience in insurance, plus manufacturing, pharmaceuticals and automotive.
- Sponsor
- An executive owns the go-live and wants one accountable lead for the people side.
- Initiative
- Fixed go-live date for ERP, CRM and HR rollouts, and merger integrations.
Latest insights
Readiness, one post a month
Blog
Creating an Effective Change Management Communication Plan to Maximize Employee Engagement During Digital Transformation
Jennifer Eichenbergs Core Thesis Why Change Management Communication Is Your Digital Transformations Success Catalyst In todays relentlessly shifting landscape of digital… BlogHow Organizational Culture Change Drives Sustainable Business Transformation: Insights from Leading Consultants
Jennifer Eichenberg Unveils the Power of Organizational Culture Change in Technology Transformation For todays technology leaderswhether youre a CIO CTO or championing major IT… BlogLeadership Change Coaching: Empowering Technology Leaders to Drive Organizational Transformation
Jennifer Eichenberg on Why Leadership Change Coaching is Critical for Technology Executives Now In todays volatile technology landscape where digital transformation stakes have…From clients and audiences
“Unlike many consultants, Jennifer is unafraid to ‘roll up her sleeves’ and do the work, lead by doing and demonstrates focused creativity to accomplish the short-term task at hand, while keeping an eye on successful delivery of the long-term objectives.”
“Jennifer designed and delivered training for a key enterprise initiative. The 1,000+ training surveys revealed that the content met the learning objectives while indicating Jennifer was well-received by attendees.”
“Jennifer’s strategy included the development of playbooks which provided repeatable content, templates, and tools to onboard new teams to the system modules. This approach not only simplified the implementation it provided consistency in timing and messaging.”
For SI partners
When adoption stalls, the client blames the implementation.
Offer OCM without building a practice. I join your delivery team under your SOW, or deliver readiness assessments and training under your brand. Your client sees one team.
What you cover, what I cover →The first call
Who can lead the people side? Who can do the work?
The people side means getting managers, SMEs and frontline teams ready to run the operation on day one.
Pick the quadrant that sounds like your program right now.
Start a conversation